Shipping policy
SHIPPING POLICY
Order processing Orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day.
Estimated delivery times
- Mainland Spain: 3 to 5 business days
- Canary Islands, Balearic Islands, Ceuta and Melilla: 5 to 10 business days
- Europe: 7 to 14 business days
- Rest of the world: 14 to 21 business days
Shipping costs Shipping costs are calculated based on the destination and weight of the order, and are shown in detail before completing the purchase.
Order tracking Once your order has shipped, you'll receive an email with the tracking number so you can check the status of your shipment at any time.
Shipping issues If your order arrives damaged or you do not receive it within the stated time, contact us at soporte@pantallaspremium.com and we will handle it as soon as possible.
Important note The stated times are estimates and may be affected by circumstances beyond our control (strikes, weather conditions, etc.). Pantallas Premium is not responsible for delays caused by force majeure.
Updates to this policy Pantallas Premium may modify this policy at any time to adapt it to legal, technical or service changes. The version applicable to your order will always be the one published at the time of purchase; changes will only apply to orders placed after their publication. We recommend reviewing it before each purchase.